One of the benefits of fast ADSL and fibre broadband connections in todays world is that a lot of the problems people experience on a day-to-day basis can be resolved via remote control.
Assuming your computer is still functioning and is connected to the internet, it may be possible to sort out the problem you are struggling with or rectify the fault you have, without you either having to move your pc or have a tech engineer in your house.
Using a totally secure (and free!) version of Teamviewer remote support software, BarkstonTech are able to connect to your machine and remotely operate it to provide assistance with whatever problem you are experiencing.
If necessary, you can chat with the tech engineer either over the phone or utilising the built-in chat function to explain the problem and also ask any questions you may have.
As Teamviewer is real-time remote control support software, you will be able to sit at your computer and watch everything that is being done - what we see, you see!